Administrative Affairs Management

Internal Regulations and Traceability

A strong operation is only possible with strong back-office management. Medicalapp integrates administrative processes into your ERP system.

Correspondence

In medical companies working with public institutions, official correspondence serves as proof of tender processes and contractual obligations; internal interdepartmental correspondence shows how operations are progressing. Keeping this correspondence in personal email inboxes means that corporate memory becomes dependent on individuals. Medicalapp records official correspondence with public institutions and internal interdepartmental correspondence, enabling retrospective traceability. Even after a period of time, the system allows you to find out which institution was corresponded with and what was said.

Document Management

In the medical sector, device user manuals, certificates, and qualification documents are not only for archival purposes but also prerequisites for bidding, and these documents have expiration dates. Failure to notice an expired document carries the risk of being disqualified from a tender. At Medicalapp, device user manuals, certificates, and qualification documents are uploaded to the system along with their expiration dates. The system provides alerts for documents nearing their expiration date; data security is ensured through department-based authorization. Thus, document tracking is linked to the system's alert mechanism, not to individual calendars.

Shipment Tracking

In medical operations, incoming and outgoing shipments constitute the physical flow of the operation, from the delivery of consumables to the sending of device parts for servicing. Lack of proper documentation of this flow makes it impossible to trace who sent what and when. With Medicalapp, incoming and outgoing shipments are tracked through the system; operational confusion ends, and shipment movements become traceable on the same platform as other processes.

Daily Schedule

Not knowing the whereabouts of field personnel throughout the day makes it impossible to dispatch the nearest and most suitable staff when an emergency service request arises. Medicalapp's Daily Schedule structure allows you to plan which institutions field personnel will be at during the day. The team plan takes on a unified appearance; daily operations are conducted through a predefined schedule, not through phone calls.