Frequently Asked Questions about Dynamics 365 Business Central

What is an ERP system?

An ERP system connects and automates core business processes such as finance, procurement, manufacturing, and supply chain. Modern ERP platforms now leverage AI-powered agents to reconcile data, uncover insights, and trigger automated workflows. This helps organizations centralize their operations, streamline decision-making, and respond more rapidly to changes.

Why should I move my systems to the cloud?

Moving to the cloud provides built-in security, scalability, and flexibility, while offering advantages beyond just infrastructure. With Business Central, always-on AI agents automate payables, monitor sales orders, and report issues in real-time. This allows teams to spend less time on manual tasks and more time on growth. Business Central also offers full Microsoft stack integration and thousands of AppSource add-ons.

Why should I use Business Central?

Business Central is part of Microsoft’s ecosystem of interconnected solutions that scale as your business grows. Gain cloud access to real-time data connected to Microsoft 365 (Outlook, Excel, and Teams) and Microsoft Copilot. Tackle your unique business challenges with low-code apps available on the Microsoft Power Platform and pre-built industry solutions found on AppSource.

How do Outlook, Excel, and Teams work with Business Central?

Business Central works seamlessly with Microsoft Teams, Outlook, and Excel, allowing employees to collaborate and access information without switching between applications. You can share Business Central data, such as product details, with colleagues who have a Teams license at no extra cost. Discover how Business Central and Microsoft 365 connect data to the tools where work happens.

How can I try Business Central?

Get started with a 30-day trial of Business Central or take a quick self-service guided tour. Discover why more than 45,000 small and medium-sized businesses choose Business Central to adapt faster, work smarter, and perform better.

Where can I find a list of Business Central features?

Browse and compare the high-level features included in Business Central Essentials and Business Central Premium licenses. For a more detailed overview, explore the Business Central capabilities guide.

How can I purchase Business Central?

Business Central is sold and supported exclusively through Microsoft’s global partner network. Partners provide implementation and training support, as well as industry-specific and country-specific expertise. You can ask Microsoft to find a Business Central expert suitable for you or find a partner on AppSource.

Can I use Business Central in Turkish?

Yes. With the Dynamics 365 Business Central Turkey Localization, you can use all menus and reports in Turkish. Turkish and English are available as standard languages in Dynamics 365 Business Central.

Is there a Payroll Module within Dynamics 365 Business Central?

Yes. Dynamics 365 Business Central includes a Payroll module that is compliant with Turkish legislation and offers high-level integration with SGK (Social Security Institution). You can easily manage payroll calculations in accordance with Turkish regulations and current incentives.

Is Dynamics 365 Business Central compatible with the Turkish Financial System?

Yes. With the Dynamics 365 Business Central Turkey Localization, you can access legal bookkeeping, e-transformation solutions (e-invoice, etc.), payroll, and report sets tailored to Turkish regulations, ensuring secure use for your business.

How is Dynamics 365 Business Central licensed?

• Subscription (On-Premise/Partner Hosted): If you wish to keep the initial investment cost of Microsoft Dynamics 365 Business Central low by paying a monthly rental fee while hosting it on your own servers or a partner’s server, you can choose the Subscription model.
• Cloud (SaaS): If you prefer to use Microsoft Dynamics 365 Business Central as a service directly on Microsoft Azure without any local installation, this is the model for you. In this model, you do not have to deal with operating systems, antivirus applications, or database licenses. It is highly scalable; you can easily increase or decrease user counts as your business grows. You pay monthly rental fees as long as you continue the subscription, saving you from server and infrastructure maintenance. There is no annual license renewal fee for this model.

Which packages are available in Dynamics 365 Business Central?

Microsoft Dynamics 365 Business Central ERP comes with two distinct solution packages: Essentials and Premium. You can choose based on your business needs. The primary difference between the two is the Production Management and Service Management modules. If you need to use Manufacturing or Service modules, the Premium package is required. If these disciplines are not part of your business, you may choose the Essentials package.

Is there Artificial Intelligence (AI) support in Dynamics 365 Business Central?

Yes. You can use Copilot in the cloud-hosted version of Dynamics 365 Business Central. With Copilot, leverage next-generation AI to automate sales and payables, increase productivity, and make smarter decisions.